At Locks Sales Store, we understand that when you order security hardware, you need reliable delivery to complete your projects on time. Our global shipping options are designed to get your premium locks and hardware to your doorstep efficiently, whether you’re a homeowner, contractor, or business owner.
Quick Delivery Overview:
- Processing Time: 1-2 business days
- Shipping Options: Standard (DHL/FedEx) or Free (EMS)
- Delivery Times: 10-25 business days depending on method
- Shipping Areas: Worldwide (excluding some Asian and remote regions)
Our Shipping Process
Order Processing
All orders are processed within 1-2 business days from our warehouse in El Paso, Texas. During peak seasons, processing may take slightly longer, but we’ll notify you if there are any delays. You’ll receive a confirmation email with tracking information as soon as your order ships.
Shipping Methods
Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Our recommended option for time-sensitive projects. Premium carriers provide reliable tracking and faster delivery for all your security hardware needs, from door locksets to furniture fittings.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Minimum Order: $50
Perfect for budget-conscious customers ordering multiple items like door hardware sets or security padlocks. While slightly slower, this economical option delivers the same quality products to your door at no extra cost.
International Shipping Details
We proudly ship to most countries worldwide (excluding some Asian and remote regions). Please note:
- Customers are responsible for any customs duties, taxes, or import fees
- Delivery estimates may vary based on destination country’s customs processing
- For commercial quantities of bolts & nuts, fasteners, or architectural hardware, contact us for bulk shipping rates
Tracking Your Order
Once your order of security cylinders, cam locks, or other hardware ships, you’ll receive a tracking number via email. Use this to monitor your package’s journey from our Texas warehouse to your location.
Delivery Exceptions
While we strive for smooth delivery of all door closers, window hardware, and security products, occasionally issues arise:
- Severe weather conditions may delay shipments
- Customs inspections can add to delivery times
- Incorrect addresses may require package rerouting
If your delivery is significantly delayed, contact us at [email protected] for assistance.
Returns & Exchanges
Not satisfied with your mortise locks or furniture gliders? We accept returns within 15 days of delivery. Please see our Returns Policy for details on returning door handles, electrical components, or other products.
Need Faster Delivery?
For urgent commercial orders of entrance locksets or security systems, contact our customer service team about expedited shipping options. We’ll work to accommodate your project timelines whenever possible.
At Locks Sales Store, we combine premium security products with dependable delivery because your peace of mind matters from checkout to installation.
